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ProSat Networks 1-844-799-0258 successfully completed a residential Starlink installation in Kannapolis, NC. The customer now enjoys seamless streaming, video conferencing, and online gaming, thanks to the enhanced connectivity provided by Starlink. ProSat Networks is a team of certified network engineers that deploy Starlink and designs, installs and provide ongoing support to wireless networks for commercial businesses, homes and maritime vessels.
For inquiries please call us at 📞1-844-799-0258 or fill out our contact us form to request a quote.
🔹Property Type: Residential home
🔹Property Size: Approximately 2000 sqft, single-story single-family home
🔹Roof Type: Asphalt Shingle roof
🔹Starlink Equipment: Starlink Standard Kit
🔹Mount: Pivot mount
Our Starlink Installation Subject Matter Experts (SMEs) recently received a service request for a residential Starlink installation in Kannapolis NC. As part of our standard installation process, we conducted the following:
An initial offsite assessment is performed to gather customer requirements and evaluate the technical feasibility of the site for the Starlink installation. It involves analysis of the satellite imagery of the property and reviewing onsite photos provided by the customer to check the following:
🔹Structure of the property (roof type, floors, size)
🔹Obstructions such as trees, nearby structures that may interfere with the Starlink satellite signal.
🔹Mounting options
🔹Cable routing path
🔹WiFi coverage (router preferred placement)
🔹HOA restrictions
Our certified network engineers developed an installation plan for customer approval. Once approved, the installation schedule is coordinated with our professional Starlink installers in Kannapolis, NC.
Our Starlink installation arrived onsite to perform the following scope of work:
🔹Dish / Antenna Installation: Install the Starlink Standard dish using pivot mount
🔹Cable Routing: Run the Starlink cable from the dish to the indoor Gen3 routers.
🔹Router Setup: Activate and configure the two routers.
🔹Starlink App: Guide the customer on how to use the Starlink App account.
🔹Starlink Test: Test Starlink alignment and connectivity performance
🔹Installation Photos: Document the installations with photos and close-out notes.
The Starlink obstruction test was performed to identify the optimal location for the dish installation. Once the best position is determined, the Starlink dish was securely mounted using a pivot mount to ensure stability and maximum signal reception.

Next, the Starlink cable was carefully routed from the dish into the interior home location of the Gen 3 router. Using a Starlink cable routing kit, our team ensured a clean and secure cable outdoor-indoor passthrough.

Then, Starlink cable and power supply were connected to the router. Upon powering the system, the installer activated the service and configured the SSID and WiFi password using the customer’s Starlink app account credentials.

The customer was given a walkthrough on how to use the Starlink App in managing Starlink connection.
After equipment setup, the Starlink alignment test was performed to confirm that the dish had a clear and unobstructed view of the sky. This is an essential factor for ensuring a stable connection with minimal disruptions.
Then the Starlink speed test was conducted to check the internet performance. While Starlink connection establishes after five to twenty minutes, optimal speeds may be achieved after 12 hours or more.

The customer conducted another speed test to verify the improvements in connectivity performance. The results showed a download speed of 174 Mbps and an upload speed of 16.0 Mbps, reflecting a significant increase in both download and upload speeds. The customer is pleased with the outcome.

📞 Contact Us at 1-844-799-0258 to assist you.

DID YOU KNOW?
Kannapolis, NC was built as a company town around the Cannon Mills textile empire, once one of the largest towel manufacturers in the world. Today, it has transformed into a science-driven hub anchored by the North Carolina Research Campus, focusing on health, nutrition, and biotechnology.
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